Payment, returns, housekeeping
The ink & weave shop uses PayPal to process payments. Shopping with PayPal is easy and completely secure. You don't have to have a PayPal account to purchase, and can use your Visa card or MasterCard. No credit card? Don't worry, you can also do a regular online bank account transfer.
Within Australia, shipping is FREE for orders of over two items, and just a flat $1 each for one or two. Orders are usually sent within 1-2 days of order details being confirmed, and no more than 4 days. Shipment is via standard Australia Post. Orders of over two tea towels and aprons are sent in a tracked satchel: if you'd like a tracking number with orders on one or two, or registered or express post, please note during order process and I'll contact you to discuss any extra charges.
I want you to be completely happy with your ink & weave order. In the unlikely event that you are not 100% thrilled with your lovely linen tea towel or apron, PLEASE let me know.
As they are linen, a natural fabric made from the flax fibre, and screenprinted in small runs (not churned out of a factory), the tea towels and aprons will have individual quirks and variations. Those in the natural unbleached flax or oatmeal colours may vary in shade from that pictured. They will shrink a little after first wash, and the water-based ink will fade a bit over time with use and repeated laundering.
All that said, though, if you are at all disappointed with your purchase, please get in touch. I will be more than happy to send you another. No time limits!
Linen is both incredibly beautiful and practical. For all of you who love it, (as I do, obviously): a little bit about linen, and why linen tea towels are the BEST!
Linen is woven from the fibre of the flax plant, a crop grown in cooler climates. As far as I know, flax crops in Australia are grown mostly for linseed or flaxseed oil, with flax for linen grown mainly in Europe. Most quality linen is produced in Eastern Europe, which is where ink & weave tea towels come from.
Linen is renowned for its spectacular durability and functionality. (The Latin species name for flax is usitatissimum, which translates to "most useful"). Flax fibres are two to three times as strong as those of cotton, and linen cloth is capable of both rapidly absorbing and yielding moisture. It can absorb as much as 20% of its dry weight before feeling wet, and then dries out quickly. Linen also possesses rare bacteriological properties and resists bacterial growth. It does not pill, or leave lint all over your lovely glassware. When treated for marks and stains, the flax fibre releases dirt readily (oxygen soakers are the best). I’ve had linen tea towels forever that are still fresh and stain-free - and after years of use are gorgeously soft and supple.
Cotton tea towels: get wringing wet rapidly and then stay wet for ages; get smelly and manky; get thin and wear out; and once they’re stained, they’re stained for good.
So besides being a beautiful thing, your ink & weave linen tea towel will dry up beautifully for you, for years and years longer than one of those cheap nasty cotton things! Just saying ...